We’re here to help
Contact ExcellTronics for product questions, order support, WhatsApp assistance and general enquiries.
Whether you need help choosing the right smartphone, following up on an order, or getting support before checkout, our team is available through email, calls and WhatsApp.
General enquiries
For product questions, support and general help, contact us by email.
Main contact
For direct support, call or send us a WhatsApp message on our main number.
Secondary contact
For order-related queries and follow-ups, use our secondary contact number.
Contact us before or after you order
Some customers contact us before buying because they want help choosing the right device. Others contact us after checkout to follow up on delivery, payment confirmation or product questions. Both are important, and we aim to make the process as easy and responsive as possible.
If you are unsure which phone to buy, want to confirm stock, or need order support, use the contact details above and our team will assist you.
Quick answers before you reach out
Can I WhatsApp ExcellTronics?
Yes. You can WhatsApp ExcellTronics on 071 770 4010 for direct assistance.
Can I call ExcellTronics?
Yes. The main contact number for calls is 071 770 4010. For order queries, you can also use 076 732 2518.
What email address should I use?
For general enquiries and support, use admin@excelltronics.co.za.
Which number should I use for order queries?
Use 076 732 2518 for order-related queries and follow-ups.
Browse phones and categories
Ready to shop? Explore the latest smartphones, Apple iPhones, Samsung Galaxy devices and more through ExcellTronics.